Frequently Asked Questions
Are you licensed and insured?
Yes, we're fully licensed and insured for your protection. This coverage protects both our team and your property during all tree service projects.What areas do you serve?
We serve Roanoke, Salem, Cave Spring, Hollins, Stewartsville, Hardy, and the surrounding areas within a 20-mile radius of Roanoke, VA.Do you provide free estimates?
Yes, we provide free estimates for all tree service projects. Contact us at (540) 397-8950 to schedule your complimentary assessment.Do you offer emergency services?
Absolutely! We provide 24/7 emergency tree services for urgent situations like storm damage, fallen trees, or hazardous tree conditions that need immediate attention.What services do you provide?
We offer comprehensive tree services including tree removal, trimming, stump grinding, land clearing, brush mulching, trail cutting, and tree rescue services for pets and drones.Do you offer senior or military discounts?
Yes, we offer special discounts for seniors, military personnel, and referrals. Call us at (540) 397-8950 to learn more about your savings.What should I expect during tree removal?
Our experienced arborists plan each removal carefully to prevent damage, predict fall direction, take safety precautions, and clean up completely once finished.Do you clean up after the job?
Yes, we clean the workplace completely once we finish your project. We remove all debris and leave your property neat and tidy.Can you help with storm damage?
Yes, we specialize in storm damage cleanup and emergency tree removal. Our team is available 24/7 to handle urgent storm-related tree issues safely.What makes you different from other companies?
We're a family-operated business with over 20 years of experience, licensed and insured, offering 24/7 emergency availability with guaranteed workmanship and attention to detail.